Frequently Asked Questions

General Information

Contact Us

For any issues or enquiries, please contact our customer support representatives at:, call our customer support team at Australia: 1300 360 445 - International: (International: +61881661896).

If you have any questions about your graduation that are unrelated to ticket registration, please contact The Student Centre - The University of Sydney

Covid Message

Please follow our COVID safety precautions when you visit campus.

Ticket Information

All graduates are allocated two guest tickets. Guest tickets will be accessible for allocation once graduate registration is completed.

We encourage graduates to invite any additional guests to watch the live stream of the event online from home.

Graduates will receive a link via email and text message 24 hours prior to their ceremony, in order to finalise attendance and receive their graduate ticket.

Other Services

Studio Photography
GFP Events professional photography team will provide Studio Photography services at The McLaurin Hall.
Save time on ceremony day and pre-order your Studio Photography package online. 

Stage Photography
GFP Events professional photography team will capture your moment on stage. Prints including the university logo, border and year of graduation are available for collection and purchase after your ceremony in front of the Nicholson Museum – in the Quadrangle of The University of Sydney campus.
Save time on ceremony day and pre-order your Stage Photo online. 
Your stage photo will also be available to view and purchase following your ceremony through the GFP Events website.

Framing & Plaques
Add the finishing touch to your degree certificate with a ready-to-hang frame or plaque. 
Our on-the-spot framing service provides a professional option with a choice of matboard colours, custom designed for your University award. 
Our plaques, available in Gold or Silver, can be mounted to a variety of bases and are a wonderful way to display your certificate at home or the office.
To pre-order your frame or plaque please sign in to the Graduation Portal.