Frequently Asked Questions

General Information

Contact Us

For any issue and enquiries, please contact our customer support representatives at:,
call our customer support team at Australia: 1300 360 445 - International: (International: +61881661896)
or fill out the form here to send us feedback

If you have any questions about your graduation that are unrelated to ticket registration, please contact The Student Centre - The University of Sydney

For information about the ceremonies for 2020 graduates, please refer to the Ceremonies for 2020 graduates webpage.

Covid Message

Please follow our COVID safety precautions when you come to campus.

Ticket Information

Guest tickets will be available for download once your order is completed. 

All graduates have been issued with two guest tickets. 

We encourage you to invite any additional guests to watch the live stream of the event online from home.

Your tickets will be sent to the email address that you enter at the end of this order (we recommend using your student email address). 

Guests can bring a printed version of their ticket.

Other Services

Studio Photography

GFP Professional photography team will provide Studio photography services at The McLaurin Hall.
Save time on ceremony day and pre-order your Studio Photography package online. 

Stage Photography

GFP professional photography team will provide Stage Photography services in front of the Nicholson Museum – in the Quadrangle at the conclusion of your ceremony.

Save time on ceremony day and pre-order your Stage Photo online. 

GFP professional photography team will capture your moment on stage.
Prints including the university logo, border and year of graduation are available for collection and purchase at the conclusion of your ceremony.

Your stage photo will also be available to view and purchase through our website following your ceremony.